We never stop working but it isn't really work when you love it.
FREQUENTLY ASKED QUESTIONS
Because our skin care products are made with enzymes and natural herbs it is best if they don’t sit in a hot mailbox for a long time. We only allow our products to be shipped to a home of office… please no PO Boxes.
the products need to be shipped 2 day mail in a sealed container so they don’t get damaged. if you aren’t home and they try and deliver and miss you.. there is a good chance they could get ruined.
We will soon… we are still formulating a whole line of CBD skin care products.
If the item was damaged during shipping please don’t open it. Please take a picture and email it to us… Please send back to damaged box and we will replace it free of charge.
If you open the damaged package we will not be able to issue you a refund.
If the product is spoiled or melted, Send us a picture and we will be happy to send you new one… all our products are made fresh every week… but shit happens we are only human… so no problem
Reach out anytime with any concerns we will always make it right
Of course… the website has digital imagery for the retail boxes but the real products look exactly the same.
You should get an email receipt for purchase from our website so look in you spam folder. it will come from pelledolce.com
If you can’t find it, no problem send us an email – email@example.com and we will send you a copy
Of Course… we track all our products and we have ingredient lists and lab testing for everything we make.
You can call our office line anytime 480.215.6272 and someone will help you
or leave us a message and we will get back as soon as we can.